Caldoran 146 Report post Posted November 30, 2015 Hi all, We've been getting several reports of high ping in our official servers recently. To assist us in troubleshooting, please fill in the following form: Name/Alias: Country: ISP (e.g. Starhub, M1, UniFi): Proxy? (Yes/No): Traceroute (refer below if you're not sure how to): How do I do a Traceroute? 1. Start Command Prompt by typing "cmd" in the Windows search bar and hitting Enter 2. Type "tracert pug.asiafortress.com" 3. Copy and paste the results when it's finished. You can choose to either paste it here, or at http://pastebin.com (recommended) Thank you all for your assistance. Share this post Link to post Share on other sites
Sh4dlr 2 Report post Posted November 30, 2015 Name:Sh4dlr Country:Singapore ISP:Starhub Proxy:No Traceroute:Microsoft Windows [Version 6.1.7601] Copyright © 2009 Microsoft Corporation. All rights reserved. C:\Users\Jim Lim>tracert pug.asiafortress.com Tracing route to pug.asiafortress.com [101.100.183.42] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 8 ms 14 ms 8 ms unknown.maxonline.com.sg [218.186.192.1] 3 9 ms 7 ms 11 ms 172.20.31.65 4 9 ms 11 ms 12 ms 172.20.7.222 5 16 ms 15 ms 11 ms 203.116.97.73 6 * 134 ms 127 ms 203.116.246.70 7 126 ms 128 ms 128 ms 40GE-103-6-148-46.myrepublic.com.sg [103.6.148.4 6] 8 13 ms 11 ms 15 ms 101.100.183.42 9 126 ms 123 ms 126 ms 101.100.183.42 Trace complete. C:\Users\Jim Lim> C:\Users\Jim Lim>^A C:\Users\Jim Lim> Share this post Link to post Share on other sites
Legenddd 3 Report post Posted November 30, 2015 Name:Legend Country:Singapore ISP:Starhub Traceroute:Microsoft Windows [Version 10.0.10586] © 2015 Microsoft Corporation. All rights reserved. C:\Users\Shu Teck>tracert pug.asiafortress.com Tracing route to pug.asiafortress.com [101.100.183.42] over a maximum of 30 hops: 1 4 ms 3 ms 4 ms 182.55.100.2 2 4 ms 4 ms 4 ms 183.90.44.61 3 3 ms 2 ms 3 ms 183.90.44.177 4 104 ms 103 ms 114 ms 203.116.246.70 5 104 ms 106 ms 105 ms 40GE-103-6-148-46.myrepublic.com.sg [103.6.148.46] 6 5 ms 5 ms 5 ms 101.100.183.42 7 104 ms 105 ms 103 ms 101.100.183.42 Trace complete. C:\Users\Shu Teck> Share this post Link to post Share on other sites
tawmy 0 Report post Posted November 30, 2015 Name/Alias: TommyCountry: SingaporeISP: StarhubProxy: NoTraceroute: Tracing route to pug.asiafortress.com [101.100.183.42] over a maximum of 30 hops: 1 12 ms 10 ms 7 ms unknown.maxonline.com.sg [222.165.64.1] 2 6 ms 7 ms 8 ms 172.20.33.65 3 12 ms 10 ms 15 ms 172.20.7.166 4 10 ms 10 ms 8 ms 203.116.97.73 5 116 ms 110 ms 118 ms 203.116.246.70 6 123 ms 115 ms 121 ms 40GE-103-6-148-46.myrepublic.com.sg [103.6.148.4 6] 7 17 ms 16 ms 35 ms 101.100.183.42 8 115 ms * 121 ms 101.100.183.42 Share this post Link to post Share on other sites
aishou 1 Report post Posted December 1, 2015 Name:aishou Country:Singapore ISP:Starhub Proxy: no idea what is this Microsoft Windows [Version 10.0.10240] © 2015 Microsoft Corporation. All rights reserved. C:\Users\Joel Poon>tracert pug.asiafortress.com Tracing route to pug.asiafortress.com [101.100.183.42] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 12 ms 12 ms 7 ms unknown.maxonline.com.sg [58.146.168.1] 3 11 ms 10 ms 7 ms unknown.maxonline.com.sg [58.146.168.1] 4 7 ms 7 ms 7 ms 172.20.16.69 5 10 ms 7 ms 7 ms 172.20.7.174 6 18 ms 8 ms 10 ms 203.116.97.73 7 109 ms 105 ms 102 ms 203.116.246.70 8 106 ms 124 ms 103 ms 40GE-103-6-148-46.myrepublic.com.sg [103.6.148.46] 9 11 ms 10 ms 20 ms 101.100.183.42 10 107 ms 108 ms 109 ms 101.100.183.42 Trace complete. C:\Users\Joel Poon> C:\Users\Joel Poon> Share this post Link to post Share on other sites
teertyy 4 Report post Posted February 21, 2016 (edited) Name/Alias: 30Country: IndonesiaISP: Telkom SpeedyProxy? (Yes/No): Not sure (i think no)Traceroute: C:\Users\user>tracert pug.asiafortress.comTracing route to pug.asiafortress.com [101.100.183.42]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 1.1.168.192.in-addr.arpa [192.168.1.1] 2 * 36 ms 26 ms 1.224.80.10.in-addr.arpa [10.80.224.1] 3 25 ms 24 ms 24 ms 169.subnet125-160-11.speedy.telkom.net.id [125.160.11.169] 4 * 25 ms 25 ms 73.171.94.61.in-addr.arpa [61.94.171.73] 5 54 ms 47 ms 46 ms 61.94.117.229 6 49 ms 47 ms 47 ms 61.94.117.250 7 56 ms 47 ms 47 ms 42.193.240.180.in-addr.arpa [180.240.193.42] 8 44 ms 45 ms 47 ms 41.193.240.180.in-addr.arpa [180.240.193.41] 9 214 ms 222 ms 222 ms 74.192.240.180.in-addr.arpa [180.240.192.74] 10 205 ms 221 ms 221 ms myrepublic.as132132.any2ix.coresite.com [206.72.211.32]Trace complete.C:\Users\user> Edited February 21, 2016 by teertyy Share this post Link to post Share on other sites
ticktackk 1 Report post Posted March 6, 2016 Name/Alias: tenza Country: India ISP (e.g. Starhub, M1, UniFi): ACTFibre Proxy? (Yes/No): No Traceroute (refer below if you're not sure how to): Tracing route to pug.asiafortress.com [101.100.183.42] over a maximum of 30 hops: 1 1 ms <1 ms <1 ms 192.168.2.1 2 2 ms 1 ms 2 ms 10.111.0.1 3 2 ms 2 ms 2 ms 10.229.0.13 4 2 ms 2 ms 2 ms ras.beamtele.net [183.82.14.221] 5 2 ms 2 ms 2 ms 14.141.24.145.static-hyderabad.tcl.net.in [14.141.24.145] 6 * * * Request timed out. 7 13 ms 12 ms 12 ms ix-4-2.tcore1.CXR-Chennai.as6453.net [180.87.36.9] 8 77 ms 77 ms 78 ms if-3-3.tcore2.CXR-Chennai.as6453.net [180.87.36.6] 9 77 ms 77 ms 77 ms if-6-2.tcore2.SVW-Singapore.as6453.net [180.87.37.14] 10 79 ms 79 ms 79 ms if-3-2.thar1.HK2-Hong-Kong.as6453.net [180.87.163.25] 11 77 ms 77 ms 79 ms if-7-2.tcore1.HK2-Hong-Kong.as6453.net [180.87.112.141] 12 79 ms 79 ms 79 ms 116.0.67.170 13 345 ms * 341 ms 203.208.158.173 14 338 ms 340 ms 340 ms 203.208.158.210 15 326 ms 329 ms 333 ms 203.208.175.22 16 * * 340 ms 40GE-103-6-148-46.myrepublic.com.sg [103.6.148.46] 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. Ping can go above 450+ some times. Normally I get around 80-90 ping on Singapore servers. Share this post Link to post Share on other sites
Frostehh 0 Report post Posted March 10, 2016 Name/Alias: Frosteh/pockyCountry: PhilippinesISP :PLDT (connected to starhub)Proxy? (Yes/No): NoTraceroute : Microsoft Windows [Version 6.3.9600]© 2013 Microsoft Corporation. All rights reserved.C:\Users\user>tracert pug.asiafortress.comTracing route to pug.asiafortress.com [101.100.183.42]over a maximum of 30 hops: 1 1 ms 3 ms 1 ms 192.168.1.1 2 20 ms 26 ms 20 ms 112.201.160.1.pldt.net [112.201.160.1] 3 20 ms 20 ms 20 ms 122.2.175.210.static.pldt.net [122.2.175.210] 4 40 ms 33 ms 35 ms 210.213.130.174.static.pldt.net [210.213.130.174] 5 35 ms 36 ms 50 ms 210.213.130.170.static.pldt.net [210.213.130.170] 6 218 ms 219 ms 220 ms las-b3-link.telia.net [80.239.161.97] 7 256 ms 220 ms 220 ms las-b21-link.telia.net [213.155.137.56] 8 380 ms 381 ms 381 ms snge-b1-link.telia.net [62.115.134.40] 9 234 ms 244 ms 241 ms myrepublic-ic-156208-snge-b1.c.telia.net [213.248.72.22] 10 244 ms 248 ms 244 ms 40GE-103-6-148-46.myrepublic.com.sg [103.6.148.46] 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.Trace complete.C:\Users\user> I normally get 60-90 ping in SG valve servers I can understand HK high ping but AFL SG servers are the only servers i have high ping on Share this post Link to post Share on other sites
teertyy 4 Report post Posted April 7, 2016 Name/Alias: 30Country: IndonesiaISP: Telkom SpeedyProxy? (Yes/No): Not sure (i think no)Traceroute: C:\Users\user>tracert pug.asiafortress.comTracing route to pug.asiafortress.com [101.100.183.42]over a maximum of 30 hops: 1 * <1 ms <1 ms 1.1.168.192.in-addr.arpa [192.168.1.1] 2 26 ms 26 ms 29 ms 1.224.80.10.in-addr.arpa [10.80.224.1] 3 26 ms 25 ms 26 ms 169.subnet125-160-11.speedy.telkom.net.id [125.160.11.169] 4 25 ms 25 ms 25 ms 73.171.94.61.in-addr.arpa [61.94.171.73] 5 44 ms 47 ms 47 ms 61.94.117.229 6 46 ms 47 ms 47 ms 61.94.117.250 7 57 ms * 53 ms 46.193.240.180.in-addr.arpa [180.240.193.46] 8 44 ms 43 ms 43 ms 45.193.240.180.in-addr.arpa [180.240.193.45] 9 226 ms 228 ms 217 ms 74.192.240.180.in-addr.arpa [180.240.192.74] 10 199 ms 212 ms 199 ms myrepublic.as132132.any2ix.coresite.com [206.72.211.32] 11 206 ms * 206 ms 40GE-103-6-148-46.myrepublic.com.sg [103.6.148.46] 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.Trace complete. Share this post Link to post Share on other sites
T.Romulius 0 Report post Posted April 28, 2016 Name/Alias: roms/romuCountry: PhilippinesISP: BayanTel ( Connected to Starhub )Proxy?: NoTraceroute: C:\Users\user>tracert pug.asiafortress.com Tracing route to pug.asiafortress.com [101.100.183.42] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms 192.168.1.1 2 6 ms 6 ms 6 ms 100.66.0.1 3 7 ms 7 ms 8 ms 121.96.7.34 4 46 ms 7 ms 7 ms 121.96.7.17 5 29 ms 44 ms 7 ms 120.28.9.97 6 8 ms 7 ms 7 ms 120.28.9.153 7 161 ms 158 ms 165 ms 120.28.10.174 8 * * * Request timed out. 9 194 ms 192 ms 192 ms 40GE-103-6-148-46.myrepublic.com.sg [103.6.148.4 6] 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. C:\Users\user>Thank you. Share this post Link to post Share on other sites